FAQ
How to get a price list for cell phones and become a partner of VVP Group?
To get a price list for cell phones, as well as, to discuss the conditions of cooperation for both legal entities and individual entrepreneurs you should contact us on Tel. +7 495 223 3400 or by email:
What regions of the Russian Federation does VVP Group work with?
We work with all regions in the Russian Federation.
In which regions and cities of the Russian Federation are VVP Group representation offices located?
The representation offices are located in Nizhny Novgorod, Krasnodar and Yekaterinburg. Full information about representation offices may be found at www.vvpgroup.com/offices.html
What is necessary to start a cooperation?
It is necessary to sign a delivery agreement. For full information please contact us by phone: +7 495 223 3400 or by e-mail:
Which courier companies carry out the delivery of goods into the regions of Russia?
Delivery is carried out in the shortest time possible with the help of the following courier services: DPD (BizPak), CPCR-express and others.
Do you provide a warranty on cell phones, if so - how long?
All cell phones are provided with warranty services in authorized service companies of the manufacturer on the territory of the Russian Federation. Warranty service of cell phones is carried out by service companies free of charge within the warranty terms and conditions stipulated by the manufacturer.
Which organizations provide services for Nokia and Sony-Ericsson cell phones?
The list of authorized service centers may be found on the official internet websites of the manufacturer:
Nokia: http://www.nokia.ru/stores
Sony-Ericsson: http://www.sonyericsson.com
Where can the technical characteristics of a particular model of Nokia mobile phone be found
You can get information about the technical characteristics of a particular model of phone on the official website of the manufacturer:
- Nokia: http://www.nokia.ru
- Sony-Ericsson http://www.sonyericsson.com